The world is changing rapidly and online commerce platforms are a significant part of international trading.
However, anyone who intends to expand their business and the scale of sales operations can not rely only on digital commerce channels.
Wholesale trading, building the network of distribution channels, going to foreign markets, participating in tenders demand personal involvement in trading processes.
However, anyone who intends to expand their business and the scale of sales operations can not rely only on digital commerce channels.
Wholesale trading, building the network of distribution channels, going to foreign markets, participating in tenders demand personal involvement in trading processes.
Personal sales work perfectly in B2B.
Nothing can change active sales, direct offers and in-person communications.
Online sales and online marketplaces are important sales channels. But these are one of many sales channels which should be used for extending sales operations and extending a scale of a certain business.
Trade agent services / export agent services are personalized and targeted activity focused on extension of sales scalability with paying attention to specific, which local or regional markets have.
Are you ready to extend sales and the scalability of your business?
Nothing can change active sales, direct offers and in-person communications.
Online sales and online marketplaces are important sales channels. But these are one of many sales channels which should be used for extending sales operations and extending a scale of a certain business.
Trade agent services / export agent services are personalized and targeted activity focused on extension of sales scalability with paying attention to specific, which local or regional markets have.
Are you ready to extend sales and the scalability of your business?
For whom is this service
For manufacturers who intend to export their products to the EU (~ 600M actual population) and ex-USSR countries - Russia, Kazakhstan and Belarus (~ 180M actual population)
For wholesale suppliers - non manufacturers who intend to export their products to the EU and ex-USSR countries - Russia, Kazakhstan and Belarus .
For wholesale suppliers - non manufacturers who intend to export their products to the EU and ex-USSR countries - Russia, Kazakhstan and Belarus .
The Detailed Specification Of Trade Agent Services / Export Agent Services
Market research, sales, client contact supportR:
- Representation of the exporter in foreign markets by finding buyers, promoting products and concluding deals
- Real market and real demand research
- Current sales statistics research
- Go-To-Market strategy preparation before entering the market
- Sales organizing: direct sales organizing; wholesale trade deals organizing
- Sales through a network of local sales resources: local marketplaces and leading online shops
- Digital marketing and promotion: Google Ads, targeting AD in social media - local -segments
- Signing sales / supply contracts
- Searching for relevant tenders
- Participating in tenders on behalf of the seller
- Expanding sales markets, entering new markets and increasing sales volumes.
- Post-sales client contacts supporting. Maintaining long-term relationships with customers, resolving emerging issues and problems.
Distribution network organizing
- Searching for trade companies, retail networks and other regular customers for regular distribution organizing
- Organizing of signing of distribution contracts
- Monitoring of performance of distribution contracts and sales level
Logistics processes monitoring
- Logistics process monitoring
- Cargo insurance check
- Cargo insurance organizing
- Organizing of logistics processes “warehouse - buyer”, coordination of optimal methods of supply from the exporter to the buyer.
Payments organizing and monitoring
- Letter of credit and escrow account payment method organizing
- Payment transactions monitoring
Customs procedures organizing
- Organizing of customs procedures
- Monitoring of customs payments and import taxation payments, making payments on behalf of the exporter
Product tech service organizing
- Attraction of specialized professional tech maintenance service providers for post-selling servicing organizing
- Tender organizing for selection of specialized professional tech maintenance service providers
- Post-selling servicing quality monitoring
Legal support organizing, intellectual property protection monitoring on the markets of the product presence, accounting and taxation administering
- Basic legal support by the efforts of the Export Agent
- Attraction of a licensed law office for permanent legal assistance.
- Intellectual property protection monitoring,
- Attraction of accounting and bookkeeping company for accounting and taxation administering
Our services are for expansion of your trading scale
Our functions as a Trade agent / export agent:
As an exporter's sales agent we:
represent the exporter in foreign markets by finding buyers,
promoting products and concluding deals.
As an export agent we act on behalf of the manufacturer for sale deals organizing.
Our main functions are:
Finding customers:
Identifying potential buyers abroad and establishing contacts with them.
Organizing a network of dealers and resellers in the export markets.
Participating in public tenders for delivering products wholesale.
Post-selling servicing organizing:
Organizing technical support for the endpoint customers in the export markets.
Dealing with claims and returns of products.
Product promotion:
Introducing the exporter's goods and services, holding presentations, participating in exhibitions and fairs.
Concluding deals:
Negotiating, agreeing on the terms of sales contracts and preparing the necessary documents.
Logistics organization:
Coordinating the process of delivering goods to the buyer.
Goods insurance organizing within the process of delivering goods from the manufacturer to the buyer.
Payment control:
Ensuring timely payment from the buyer.
Market analysis:
Studying foreign markets, identifying competitors and determining promising areas for export.
Maintaining relationships:
Maintaining long-term relationships with customers, resolving emerging issues and problems.
The real effective commercial activity starts with Go-To-Market strategy. We prepare it before you enter the market. It saves money and time.
Note:
As a sales agent we act on behalf of the manufacturer, not buying the goods for himself, but organizing profitable deals for the manufacturer.
When we act as a distributor, we purchase goods from the manufacturer and resell them on our own behalf, within a sales model “selling by samples”, taking on the risks.
As an exporter's sales agent we:
represent the exporter in foreign markets by finding buyers,
promoting products and concluding deals.
As an export agent we act on behalf of the manufacturer for sale deals organizing.
Our main functions are:
Finding customers:
Identifying potential buyers abroad and establishing contacts with them.
Organizing a network of dealers and resellers in the export markets.
Participating in public tenders for delivering products wholesale.
Post-selling servicing organizing:
Organizing technical support for the endpoint customers in the export markets.
Dealing with claims and returns of products.
Product promotion:
Introducing the exporter's goods and services, holding presentations, participating in exhibitions and fairs.
Concluding deals:
Negotiating, agreeing on the terms of sales contracts and preparing the necessary documents.
Logistics organization:
Coordinating the process of delivering goods to the buyer.
Goods insurance organizing within the process of delivering goods from the manufacturer to the buyer.
Payment control:
Ensuring timely payment from the buyer.
Market analysis:
Studying foreign markets, identifying competitors and determining promising areas for export.
Maintaining relationships:
Maintaining long-term relationships with customers, resolving emerging issues and problems.
The real effective commercial activity starts with Go-To-Market strategy. We prepare it before you enter the market. It saves money and time.
Note:
As a sales agent we act on behalf of the manufacturer, not buying the goods for himself, but organizing profitable deals for the manufacturer.
When we act as a distributor, we purchase goods from the manufacturer and resell them on our own behalf, within a sales model “selling by samples”, taking on the risks.
Being an agent for foreign economic activity (FEA agent) we provide comprehensive turnkey services for the organization and support of foreign economic activity, including export.
Additionally to the functions of a foreign trade agent we perform functions:
provide support in customs clearance, customs taxes payment organizing,
Management and coordination of custom clearance operations:
In the circle of duties of the trade agent includes:
Involvement of professional customs brokers/declarants in the customs clearance process (if this function is not within the competence of the logistics company). Control of cargo delivery to the temporary storage warehouse and then to the main warehouse,
logistics operations,
currency control,
and other issues related to international trade.
Additionally:
Within supporting export operations we provide real estate services for exporters and manufacturers who want to organize assembling manufacturing in export markets.
Additionally to the functions of a foreign trade agent we perform functions:
provide support in customs clearance, customs taxes payment organizing,
Management and coordination of custom clearance operations:
In the circle of duties of the trade agent includes:
Involvement of professional customs brokers/declarants in the customs clearance process (if this function is not within the competence of the logistics company). Control of cargo delivery to the temporary storage warehouse and then to the main warehouse,
logistics operations,
currency control,
and other issues related to international trade.
Additionally:
Within supporting export operations we provide real estate services for exporters and manufacturers who want to organize assembling manufacturing in export markets.
We will implement real life marketing and we can successfully sell foreign-manufactured products under the scheme of selling expensive and customizable goods - like traders sell luxury furniture, yachts, sport cars, industrial equipment - SALES BY SAMPLES.
We can and we should build many showrooms for selling within the process of our cooperation.
We can do it quickly and for cheap prices.
We can and we should build many showrooms for selling within the process of our cooperation.
We can do it quickly and for cheap prices.
We provide real estate facilities which are fully tailored for certain requirements of exporters.
We provide 2 formats of real estate product:
REaaS - Real Estate as a Service,
DoD - Development on Demand - development as a service / fee development.
We provide 2 formats of real estate product:
REaaS - Real Estate as a Service,
DoD - Development on Demand - development as a service / fee development.
Go To Market
How we will organize GTM process
- Market geography
- Market size, in USD
- Number of customers
- Number of relevant search requests in Google
- Key competitors and their market shares
- Min and max prices of competitive products
- Usual sales channels
- Usiam AD and promotion channels
PRIVATE CUSTOMER
CORPORATE CUSTOMER
- Location
- Age
- Profession
- Income
- Family status
- Gender
- Interests
- The purpose and goal of purchasing
- Average check
CORPORATE CUSTOMER
- Location
- Branch
- Annual revenue
- Size (number of employes)
- The purpose and goal of purchasing
- The method of making decision about purchasing
- The speed of making decisions
- Average check
The unique problem the Product solves and its benefits
- Quality category
- Mass, premium or customized product
- Price category
- Features
- Pricing model
- Discounts
- Bonuses / cashback
- AD and promo channels
- Sales channels
- Sales tactics
- Promotion methods
- Online sales channels
- Retail chains as sales channels
- Partners sales
- B2B sales
- Wholesales
- Key Performance Indicators (KPI) to track success:
- Sales in items (number)
- Sales revenue (month, years)
- Sales growth (month by month, year by year)
- Client base (actual number)
- Brand awareness (number of Impressions)
- Satisfaction rate
Steps:
from identification of the market opportunities to the value delivery.
The steps depend on the product.
from identification of the market opportunities to the value delivery.
The steps depend on the product.
Your advantages of working with us as trade / export agent:
- Expanding sales marketsAs an agent we help the exporter enter new markets and increase sales volumes.
- Starting investment and expenditures risks eliminatingBefore starting full-stack operations we implement test marketing and test real demands using preliminary direct sales and promo AD campaigns. If the market is really absent, we recommend not entering this market or change / adapt your product assortment. Save millions of dollars? It's worth it.
- Cost reductionThe exporter does not need to create all his own foreign infrastructure, which helps reduce costs.
But when you create the infrastructure with us - you save significantly. - Time savingsAs an agent we take on part of the work of finding clients and concluding deals, which saves the exporter's time.
- Risk reductionAs an agent we are responsible for finding buyers and promoting products, which reduces risks for the exporter.
- One stop shopAll needed services for starting sales in a new export market - in one place. We act as well as a project manager, when we start cooperation with you. We will engage all questions and tasks for successful export.
Being a trade agent we are servicing 2 core markets
1 trillion USD GDP (PPP) - each core market. Backed markets - 29 trillion USD (PPP) and 9 trillion USD (PPP)
Serbia, Balkan region and the EU
Total population: Serbia + Croatia + Slovenia + Bosnia + Montenegro + North Macedonia (former SFRJ) + Hungary + Slovakia (these countries form a relatively homogenous, geographically compact market considering their common historical past during the last 300 years):
35 mln customers.
Total GDP (PPP): 1,02 trillion dollars
(Why we count GDP (PPP) - because the purchasing power of 1 euro or 1 dollar is different for different countries:
The package of 10 eggs costs 2 euros in Serbia and Croatia, 1 euro in Russia (Moscow) and 7 euro in Switzerland.)
Annual economic growth: 4%
Number of cars: 13,7 mln cars
Number of trucks: 1,3 mln trucks
Annual turnover of retail sales: over 50 billion USD
Annual turnover of online trading: over 7 bln USD
A backed market - a market is available to enter - the EU, 29 trillion USD (PPP)
Big Moscow region and Eurasian Union
Total population: Moscow Region: 25 mln customers;
Total GDP (PPP) Moscow: 1 trillion USD;
Total GDP (PPP) Russia: 7,7 trillion USD.
(Why we count GDP (PPP) - because the purchasing power of 1 euro or 1 dollar is different for different countries:
The package of 10 eggs costs 2 euros in Serbia and Croatia, 1 euro in Russia (Moscow) and 7 euro in Switzerland.)
Annual economic growth: 4%
Number of cars (Msk region): 8,7 mln cars
Number of cars: 46,5 mln cars (RF)
Number of trucks: 2,57 mln trucks
Annual turnover of retail sales: 55,6 trillion RUR;
Annual turnover of online trading: 11 trillion RUR.
A backed market - a market is available to enter - the EurasU, 9 trillion USD (PPP)
These two regions - entering points to the big markets
Entering points to the market of the European Union: Serbia and Hungary.
Serbia is preferred for many reasons. Why?
-
Lower cost of establishing a new logistic warehouse and / or showroom for selling export goods 40-60% of the level of Hungary. - Lower monthly operating costs, than in Hungary.
- Less language barrier (Hungarian language is the most difficult in Europe, but knowing local languages is often needed).
- Relatively large and growing Chinese diaspora.
- More predictive long-term policy to Chinese investors.
- Free trade agreement with China.
- More than 10 free trade zones.
The best entering point to the market of the Russian Federation and Belarus (plus Kazakhstan) - Big Moscow region. Why?
- The Big Moscow region is an agglomeration with 25 million people.
- The central logistics hub of delivering goods to the territory of all Central Russia, Belarus and North Kazakhstan.
- Presence of available logistic warehouses and land plots for logistics development projects, pro-business regulation, highly developed transport infrastructure.
- The big number of trading firms, professional distributors and retail chains, which can be interested in new partners - manufacturers from different countries.
- Ultra high purchasing power.
How we work for selling your products
Step by step process of the market expansion, attracting customers and making deals
Showroom requirements definition
Defining an optimal format of a show room and a trading place, considering products which will be selling .
Timeframe: 5 days
Timeframe: 5 days
Marketing
Making a list of potential categories of buyers on a certain market / markets.
Timeframe: 2 days.
Timeframe: 2 days.
Marketing for direct offers
Making a list of potential buyers of products - for making direct offers.
Timeframe: 5 days.
Timeframe: 5 days.
Marketing plan
Preparation of marketing plan for new products, including AD activities, promotion, direct sales (on the basis of draft marketing plan prepared before).
Timeframe: 5 days.
Timeframe: 5 days.
Pre-sell and first sales
We start selling before opening a show room.
At this stage of sales will check our trade and market hypotheses and ideas.
Timeframe: 2 weeks after signing a contract.
At this stage of sales will check our trade and market hypotheses and ideas.
Timeframe: 2 weeks after signing a contract.
Trading place - where to sale
Opening a show room and a trading place
Timeframe: 30 - 60 days
Timeframe: 30 - 60 days
Samples of products
Delivering products - samples for placing in the showroom.
Timeframe: 60 days
(depends on where to deliver from).
Timeframe: 60 days
(depends on where to deliver from).
AD campaign
Starting an AD campaign.
Starting context AD in search engine and targeted AD in social services - AD targeted on local relevant customers.
Placing product info in local relevant classifieds.
Timeframe: 90 days - a first active stage of an AD campaign.
Starting context AD in search engine and targeted AD in social services - AD targeted on local relevant customers.
Placing product info in local relevant classifieds.
Timeframe: 90 days - a first active stage of an AD campaign.
Direct sales
Starting direct sales - make and send direct proposals.
Make commercial negotiations with potential buyers.
Timeframe: 90 days - a first active stage of an AD campaign.
Next - ongoing.
Make commercial negotiations with potential buyers.
Timeframe: 90 days - a first active stage of an AD campaign.
Next - ongoing.
Deals
Getting orders. Usage of letter of credit / escrow accounts as payment methods.
Timeframe: ongoing.
Timeframe: ongoing.
Tenders
Participating in public tenders. Survey Balkan countries, East Europe, DACH countries.
Make deals.
Timeframe: ongoing.
Make deals.
Timeframe: ongoing.
Reports
Regular reports from the trade agent to the exporter.
Timeframe: once a week.
Timeframe: once a week.
How to start: How do we starting our cooperation
You - provide and deliver high quality products. We - sell
A request from an exporter
An exporter expresses an intention to sell their products in a new market.
In their request / commercial offer an exporter describes their products, prices, information about technical servicing requirements, commission fees for distributors, delivery terms and costs, etc.
Timeframe: 1 day.
In their request / commercial offer an exporter describes their products, prices, information about technical servicing requirements, commission fees for distributors, delivery terms and costs, etc.
Timeframe: 1 day.
Preliminary market research
The trade agent makes a market research for clarifying that there is a real (or prospect) demand on offered products, available market capacity, number of customers, prices, competitors, benefits and features of current competitors, a level of competition as a whole, logistic costs inside of a certain market, etc.
Timeframe: 3-5 days.
Timeframe: 3-5 days.
Counter commercial offer
If an offered product is feasible and prospective for selling in a certain market, a trade agent sends a commercial offer (counter commercial offer) to the exporter.
At this stage a trade agent sends to the exporter a list of needed information and needed documents for starting cooperation.
Timeframe: 3-5 days
At this stage a trade agent sends to the exporter a list of needed information and needed documents for starting cooperation.
Timeframe: 3-5 days
Information for real trading
A trade agent obtains all needed information and documents from the exporter.
Sign a contract.
Sign a budget / financial plan.
Timeframe: 2-5 days.
Sign a contract.
Sign a budget / financial plan.
Timeframe: 2-5 days.
Preliminary questions for customers support
Solving tasks of credit and leasing financing support for customers.
Forming a list of banks and leasing companies - partners.
Signing contracts.
Timeframe: 2 weeks.
Forming a list of banks and leasing companies - partners.
Signing contracts.
Timeframe: 2 weeks.
Sales plan
A trade agent prepares a sales plan.
A trade agent prepares a draft marketing plan.
Timeframe: 3-5 days.
A trade agent prepares a draft marketing plan.
Timeframe: 3-5 days.
Start
Start agenting servicing - start cooperation.
Timeframe: ongoing, within a term of the contract.
Timeframe: ongoing, within a term of the contract.
Sales plan fulfilment
A trade agent fulfills a sales plan, sends regular reports to the exporter (at least, once a week) and coordinates the sales policy and sales deals with the exporter.
All activities of a trade agent are recorded in a commercial journal, which is run on a daily basis.
The sales activity process is described in another document.
All activities of a trade agent are recorded in a commercial journal, which is run on a daily basis.
The sales activity process is described in another document.
Terms of cooperation
Financial terms of our cooperation
- Sales fee
- Marketing budget
- Trading place / showroom budget
- Compensation of operating expenditures
- The management fee
As a trader we charge commission.
As a rule we charge a commission fee from each sale / each deal.
The size of our commission is negotiable and fixed in our contract.
Additionally we can implement a trade margin to the cost of a good after delivering to the sales territory (export market), which adds to all final costs of a certain inventory, before the Value Added Tax.
As a rule we charge a commission fee from each sale / each deal.
The size of our commission is negotiable and fixed in our contract.
Additionally we can implement a trade margin to the cost of a good after delivering to the sales territory (export market), which adds to all final costs of a certain inventory, before the Value Added Tax.
A marketing budget is essential for successful selling. AD is investment in awareness - when customers know and are positively aware about your brand - they buy.
Considering that AD expenses work for a certain brand and their long-term awareness and reputation, investments in these awareness and reputation - are on the side of the brand owner.
The size of the marketing budget will be defined after marketing research and discussing a real situation in the market.
Marketing budget includes:
AD in local web resources
ADs in local relevant classifieds and marketplaces
Context AD
Targeted AD in social services, targeted on relevant users
Outdoor AD
Participating in local exhibitions
Promo events for big wholesale buyers
PR in local press
All expenditures are preliminary approved by the exporter.
Considering that AD expenses work for a certain brand and their long-term awareness and reputation, investments in these awareness and reputation - are on the side of the brand owner.
The size of the marketing budget will be defined after marketing research and discussing a real situation in the market.
Marketing budget includes:
AD in local web resources
ADs in local relevant classifieds and marketplaces
Context AD
Targeted AD in social services, targeted on relevant users
Outdoor AD
Participating in local exhibitions
Promo events for big wholesale buyers
PR in local press
All expenditures are preliminary approved by the exporter.
Trading place / showroom is the most significant operating expenditure. It is essential for successful and big sales.
Customers can buy online clothing, electronic devices and even sizable furniture. But when we talk about b2b products, including EVs, trucks, charging stations, power storages, commercial / industrial robots, manufacturing equipment, construction machines etc. - customers want to come to the showroom, to see products with their own eyes - how it looks in reality, to touch them, to ask questions and to get answers.
If it was not true - all car dealership showrooms were closed at least 10 years ago, when mobile internet and online payments actively came into life. Considering 9 of 10 technically complex and expensive products still sell offline (at least in Europe, former USSR and America) - trading places and showrooms are needed for successful selling in export markets.
Even people say that they “buy cars online” - they mean they find and choose online, but after that visit a showroom and make a deal there.
Customers can buy online clothing, electronic devices and even sizable furniture. But when we talk about b2b products, including EVs, trucks, charging stations, power storages, commercial / industrial robots, manufacturing equipment, construction machines etc. - customers want to come to the showroom, to see products with their own eyes - how it looks in reality, to touch them, to ask questions and to get answers.
If it was not true - all car dealership showrooms were closed at least 10 years ago, when mobile internet and online payments actively came into life. Considering 9 of 10 technically complex and expensive products still sell offline (at least in Europe, former USSR and America) - trading places and showrooms are needed for successful selling in export markets.
Even people say that they “buy cars online” - they mean they find and choose online, but after that visit a showroom and make a deal there.
Compensation of operating expenditures is essential for the starting stage of sales - at this stage customers are still meeting a new product and brand, collecting information, impressions and actively seeking commentaries of other customers and experts.
On this stage the trade representative does the hardest work, which involves the maximum efforts.
The set of expenditures which should be compensated - is negotiable.
The management and trade operation work fee can be considered within the compensation package - the starting stage of sales in a new market is the most difficult part of any trading work, when sales commissions can not always compensate all trader’s expenditures and efforts.
All financial details are discussed before the starting of the trading project.
On this stage the trade representative does the hardest work, which involves the maximum efforts.
The set of expenditures which should be compensated - is negotiable.
The management and trade operation work fee can be considered within the compensation package - the starting stage of sales in a new market is the most difficult part of any trading work, when sales commissions can not always compensate all trader’s expenditures and efforts.
All financial details are discussed before the starting of the trading project.
About us and our vision
In our business activity we prefer to implement advanced approaches for boosting trade activities and find all possibilities for extending the scale of business operations.
We live in a paradigm of market size, demand, current market opportunities and limitations, client traffic sources, client acquisition cost (CAS) and other elements.
We know - possibilities are always existing.
We live in a paradigm of market size, demand, current market opportunities and limitations, client traffic sources, client acquisition cost (CAS) and other elements.
We know - possibilities are always existing.
Contact us in any way convenient for You
We operate are in Belgrade, Serbia, and Moscow, Russia. We provide this service online
Want to export and sell your products?
sell@realtxy.com
Searching for real estate in export markets?
buy@realtxy.com
Have some offers?
info@realtxy.com
Phone and regular mail:
+381 65 263 05 03
info@realtxy.com
info@realtxy.com
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